One of the typical reasons to get a server of your own is that you will have full control over the software environment and you'll be able to install anything you'd like. This will permit you to run apps that need particular software to be present on the server, which is not possible with a shared web hosting server in which you are able to install software only within the account, but not on a root level. In case you aren't very familiar with this kind of matters, nevertheless, you may come across difficulties as managing a server of your own differs from managing a conventional shared website hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our admins can easily handle various tasks which should be done or can resolve a variety of issues that you may face.

Installation and Troubleshooting in VPS Servers

The upgrade includes sixty minutes of custom work on your server, so in case you obtain any one of our VPS servers plans, you can take full advantage of this service and have our admins do various tasks which you can not perform yourself or you simply have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is complicated or they can troubleshoot any program that does not work efficiently for some reason. You could add the upgrade to your plan as often as you desire depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your hosting server also, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated web hosting plans and provided you add it, our expert administrators will be able to aid you with anything on your server. This includes setting up any third-party software that you may want to use on the machine and troubleshooting any script that performs badly or does not run at all. Our upgrade features 1 hour of work and in the event that a particular task is not very time-consuming, we'll add the remaining time to your account. You will be able to see how many minutes are left within your billing CP and use them when you need assistance again. The Installation & Troubleshooting upgrade could be purchased at any time, so if you require something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you require help afterwards, you could add it from the hosting server billing area. Half an hour of custom work are included in our Managed Services pack also, but just in case you need more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the very best feasible way.