Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the intuitive Help Center integrated into’s Web Control Panel. It features an elaborate database with frequently asked questions and in–depth educational articles compiled by our proficient tech support staff.

  • Top quality support service
  • How–To Videos

  • We have compiled a collection of how–to video tutorials that visually display how you can sort out a typical issue connected with your cloud hosting plans account. You can find the video tutorials in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 help desk support service and a sixty–minute response guarantee. Our professional support engineers will be available to you 24–7 to answer your queries and to rectify any issue that you may run into. Just submit a technical support ticket from the Help Center and we’ll reply back to you in a flash.