1 hour ticket response
We are committed to supplying a swift and proper solution to each customer support ticket sent by a user. Our competent customer care team members will review your situation and will offer you the best option. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, the average response time has proved to be 20 minutes.
An Exceptional Tech Support Service
Our technical support team members have considerable experience in the cloud hosting plans sphere and are knowledgeable enough to deliver a fast answer to your problem. If, however, the matter at hand is not within the competency of a technical support engineer, the ticket will be forwarded to a programmer or system administrator for additional assistance.
An Intuitive Help Section
In the Web Control Panel you can find an intuitive Help section where you can get quick tips on how you can use our hosting services. You can find the answers to your questions in the F.A.Q. section, find more details in the web hosting account administration articles or watch the instructional video tutorials.