Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Resolution Warranty

  • Each ticket you submit to the customer help staff will be answered within about 60 mins. All common requests will be responded to right away. Nonetheless, if the support request you have sent needs assistance from a certified technician, we will address the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–quality Technical Support Service

  • We are online for you 7 days a week to provide you with advices and client support and to help you with any trouble that you might stumble upon when organizing your virtual server. We’ll support you with all installed in advance packages, such as your Operating System, server administration panel (depending on the VPS type) and the Web Control Panel created 100% by our developers.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Control Panel that is available free of charge with the virtual server, you can discover a content rich Help zone, incorporating all that you should be aware of when working with your web–sites and applications. We have introduced a wide range of how–to articles and reviews and video training that present the general site management duties in an understandable fashion.