Call now! (ID:)+
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will open. It includes detailed information about all the operations that you can perform on the given page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of instructional videos explaining how to use our Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you are looking for, check out our extensive FAQ section, which covers questions asked by actual customers and provides practical solutions. We regulary update our FAQ database with new articles in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a great team of technical support engineers available 24x7x365 and eager to help you with any issue. Each support ticket you submit will be responded to within 60 minutes (the average trouble ticket response time is about 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com